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What happens after you submit a request

Matching, timelines, and what to expect in your account.

Once you submit a request, matching starts straight away. We do not wait for a set window before reviewing it.

Timelines

Most lender responses arrive within two working days of your request being received. In practice, calls from a funding partner usually arrive within one working day, and online offers and updates usually arrive within two. You will be notified by email the moment anything changes, so there is no need to keep refreshing your account.

Where to watch

Your account shows a simple stage tracker: Started, Received, With lenders, and Funded. Whichever stage you are on, the account page tells you plainly what is happening and what, if anything, is needed from you next.

If nothing is needed from you yet

Once your request is with lenders, there is often nothing to do but wait for the first offers or a call. If a lender needs something from you (usually documents), it shows up clearly, see Why a lender asked for more documents.

Some marketing pages describe best-case speed ("as little as 24 hours"). Once you are tracking a live request, treat the working-day estimates on your account page as the accurate expectation for your case.

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